You've Got Questions - We've Got Answers
The list below are some of the questions we get asked every day.
If you do not see your question, please e-mail us at info@davesgourmet.com.
Do your products contain any known allergens?
Answer
Contains dairy - Butternut Squash Pasta Sauce (butter) and Wild Mushroom Pasta Sauce (cream).
Are your products Kosher?
Answer
Our products are currently not certified Kosher.
Are your products gluten free?
Answer
All of our pasta sauces are gluten free, however, they are not certified gluten free. The equipment that the pasta sauce is manufactured on also produces products containing gluten on the same equipment. After each production, we do a swab test after each piece of equipment has been cleaned - checking the ppm of gluten to ensure our products remained gluten free.
How can I find the best quality date?
Answer
We use the Julian Date Calendar to determine the best quality date. On the pasta sauce jars, on the lid, there is a code that would look similar to this - BSS3054C. The first 3 letters determine what the product is - in this case it is Butternut Squash Pasta Sauce. Next we look at the next 3 digits - 305. That means that the sauce was manufactured on the 305th day of the year - November 1st. The next digit will tell us the year - 4 is 2014. The last letter, C, we are not interested in. Our pasta sauces are at best quality 2.5 years after the manufacturing date. That means that his sauce is at best quality until May 2017.
What are your order and Shipping Terms?
Answer
All orders are shipped via UPS Ground. Please allow 1-2 days for order processing. If orders are placed on Friday, that order will be processed the following business day. We are closed on Saturday and Sunday. Shipping is calculated by the amount of the purchase. Please allow 24 hours notice for Will Call orders.
Where are you located?
Answer
Dave's Gourmet is located at 2000 McKinnon Ave, Building 428 #5, in San Francisco, CA. However, our front door is actually on La Salle Ave, one block north of McKinnon. There's no street sign on La Salle, it's simply the street that runs between the warehouses. If you're driving north on McKinnon, it's the next turn you take. It's also one block south of Kirkwood, if you're coming south for whatever reason. Please call 415-401-9100 for additional assistance.
Where are your products produced?
Answer
Our pasta sauces are produced right here in California - USA made!
Where can I find your products?
Answer
Our products are available worldwide. You can order from us direct or go to our store finder tab to find the store closest to you.
© 2015 by Dave's Gourmet, Inc. All Rights Reserved
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Dave's Gourmet San Rafael, CA 94901
800.758.0372 info@davesgourmet.com
